Red • BAD
Blue • PROGRAM
Green • GOOD!
We recommend repeating the steps in the instructions.
If those are still not working, please reach out to firstname.lastname@example.org to additional help
You will need either: the physical gateway or the app open on a smart device within 300 feet of the wellness tracker.
The wellness tracker sends data to the gateway (or app) from there via the wonderful world of WiFi, the data gets sent to the cloud and back to your dashboard for your viewing pleasures!
As many as you'd like! Adopt all those shelter dogs!
We chose to do a combination of web-based and mobile app.
There are pros and cons of each option and both create some limitations. Thus, we decided to combine them together and create the most ideal solution for all!
Simply turn the device over and unscrew the cover on the back.
Once the battery starts getting low, we'll notify you and ask if you want us to send you a new one!
Users can view if their dog becomes disconnected from the home bridge.
This depends of why you are wanting multiple gateways.
1 gateway can connect 100+ dogs
300 feet in all directions is the gateway's range - if you need a further range you will want multiple gateways.
pup•eeze is water resistance, at least enough to go swimming, run through puddles, etc.
Yes, pup•eeze has a scratch resistant plastic coating.
No. pup•eeze only comes in one, small, lightweight size and is designed for any dog over 8 lbs.
pup•eeze uses a non-rechargeable coin cell lithium battery.
pup•eeze lasts up to 12 months, based on broadcast amounts.
Yes, simply go to the free pup•eeze web-based app within your smartphone browser and stay connected to your dog from anywhere.
Yes. Track your dog’s activity using the free pup•eeze app on your smartphone. pup•eeze has an accelerometer that is used to calculate minutes of activity for your dog
You can add family & friends to access your pup•eeze data by giving them access to your Claim Code for them to setup an account and see what you can see!
pup•eeze is compatible with iOS 7.0 above with tool APP & Andriod BLE 4.0 above with SDK.
Your pup can be up to 300ft from your pup•eeze gateway and you'll continue see real-time updates.
Everyone should experience an advanced at home and on the go dog care system, which is why we're offering a 90-day money back guarantee on the purchase price of the add on.
We're here to help you and your dog! Visit our support page or contact us at email@example.com
Please email firstname.lastname@example.org and our customer focused team of support advocates will assist you in returning your pup•eeze products.
pup•eeze headquarters is located in Boulder Colorado. We run on mountain town and generally respond to emails within 72 hours.
Our email address is:
Our mailing address is:
1920 13th St Boulder CO 80302
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